Terms of service

These Terms of Service govern your use of the L & N Plumbing Supplies website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms of Service.

If you do not agree with any part of these terms, you should not use our website.

1. About Us

L & N Plumbing Supplies
264 Grand Dr, London SW20 9NE, United Kingdom
Phone: +44 203 581 1511
Email:
help@lnplumbingsupplies.com
help@landnplumbing.com

2. Use of the Website

You agree to use our website for lawful purposes only. You must not:

  • Use the website in any way that violates applicable laws or regulations

  • Attempt to gain unauthorised access to our systems or data

  • Interfere with the operation or security of the website

  • Use the website to transmit harmful or malicious content

We reserve the right to restrict or terminate access to the website if misuse is suspected.

3. Product Information

We make every effort to ensure that product descriptions, specifications, images, and pricing are accurate. However, we do not guarantee that all information is error-free.

Product images are for illustrative purposes only and may differ slightly from the actual product.

We reserve the right to correct errors, update information, or cancel orders affected by inaccuracies.

4. Pricing and Availability

All prices are displayed in GBP unless stated otherwise.

Prices, promotions, and product availability are subject to change without notice. If a pricing error occurs, we reserve the right to cancel or amend affected orders.

5. Orders and Acceptance

Placing an order on our website constitutes an offer to purchase. Orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order, including but not limited to cases of:

  • Pricing or listing errors

  • Stock availability issues

  • Suspected fraud or unauthorised activity

If an order is cancelled after payment has been taken, a full refund will be issued.

6. Payment

Payment must be made in full at the time of purchase.

All payments are processed securely through approved payment service providers. We do not store full payment card details.

Orders will not be dispatched until payment has been successfully authorised.

7. Shipping and Delivery

Shipping times and costs are displayed at checkout and detailed in our Shipping Policy.

Delivery times are estimates only and may vary due to factors outside our control.

We are not responsible for delays caused by courier services or incorrect delivery information provided by the customer.

8. Returns, Refunds, and Cancellations

Returns and refunds are governed by our Return & Refund Policy.

Customers have statutory rights under UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations.

9. Warranty

Warranty coverage is outlined in our Warranty Policy and applies in addition to your statutory rights.

10. Limitation of Liability

To the fullest extent permitted by law, L & N Plumbing Supplies shall not be liable for:

  • Indirect, incidental, or consequential losses

  • Loss of profits, revenue, or business

  • Damage resulting from misuse or improper installation of products

Nothing in these Terms limits liability for death or personal injury caused by negligence or for fraud.

11. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of L & N Plumbing Supplies or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, or use website content without prior written permission.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party websites.

13. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal data.

14. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of the website after changes are made constitutes acceptance of the updated terms.

15. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

L & N Plumbing Supplies
264 Grand Dr, London SW20 9NE, United Kingdom
Phone: +44 203 581 1511

Email:
help@lnplumbingsupplies.com / help@landnplumbing.com