Shipping policy
All orders placed with L & N Plumbing Supplies are processed and shipped from our UK-based warehouse.
We aim to dispatch orders as quickly and efficiently as possible while providing clear and transparent delivery information.
Order Processing & Handling Time
Orders are processed within 1–3 business days after payment confirmation.
Business days are Monday to Friday, excluding public holidays. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Options & Estimated Transit Times
We offer the following delivery options:
Economy Shipping
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Estimated delivery time: 5–8 business days
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Cost: Free
Standard Shipping
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Estimated delivery time: 3–4 business days
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Cost: £15
Delivery times are estimates only and may vary due to factors outside our control, including courier delays, weather conditions, peak periods, or unforeseen logistical issues.
Shipping Coverage
We currently ship within the United Kingdom. Delivery availability may vary for certain remote or restricted areas.
If delivery to your location is not available, this will be clearly indicated at checkout.
Order Tracking
Where available, tracking information will be provided once your order has been dispatched. Tracking details will be sent to the email address used at checkout.
If you do not receive tracking information or require assistance with your delivery, please contact our customer support team.
Delivery Issues & Delays
While we make every effort to ensure timely delivery, we are not responsible for delays caused by:
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Courier service disruptions
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Incorrect or incomplete delivery information provided by the customer
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External factors beyond our control
If your order has not arrived within the estimated delivery timeframe, please contact us and we will assist you in resolving the issue.
Contact Information
For any questions regarding shipping or delivery, please contact:
L & N Plumbing Supplies
264 Grand Dr, London SW20 9NE, United Kingdom
Phone: +44 203 581 1511